Describe the complete motorcycle
Give the year, make and model, then mention anything that changes its size or shape: luggage, a sidecar, custom bodywork or other fitted accessories. If the manufacturer’s weight or dimensions are readily available, share them rather than estimating.
A breakdown, purchase collection and move to a repair shop can need different planning. Explain why the bike needs transport and whether someone will be present to release it. Do not assume a seller or workshop has already arranged the handoff.
Explain its condition without attempting a repair
Say whether the engine starts and whether the bike can roll and steer, if you already know. Mention a flat tire, damaged wheel, locked steering or crash damage. These details help distinguish an ordinary pickup from a job that needs a different approach.
- Exact model and any major modifications.
- Known rolling, steering or tire problems.
- Whether the keys are available.
- Steps, slopes, narrow gates or other access restrictions.
- Delivery address and who will receive the motorcycle.
Confirm loading and transport arrangements
Ask how suitability will be assessed and what you need to have ready at pickup. Do not assume that a particular trailer, enclosure or securing system is available. Those details should be agreed for your motorcycle, not inferred from the word “transport.”
If the bike is at a seller or workshop, ask who can release it and who has the keys. Share any manufacturer instructions with the provider, and leave loading and securing to the agreed transport crew.
Prepare for collection and delivery
For a planned move, remove loose personal items when practical and record the bike’s condition for your own reference. Tell the provider about alarms or access arrangements without publishing codes or sending sensitive information to an unverified contact.
In a Newark-area parking facility, identify the entrance and level as well as the address. For a longer trip, confirm the receiving person, schedule and price before booking. If the bike is at an unsafe roadside location, deal with immediate danger first and avoid entering traffic to inspect it.
Questions about this service
Does motorcycle transport include an enclosed trailer?
Ask which transport arrangement is available for your motorcycle and route, including whether enclosed transport is an option.
Can you collect a bike without its key?
Tell us the key is missing and whether the steering is locked. Confirm access, authorization and loading suitability before booking.
Can a damaged motorcycle be collected?
Describe the damage and location. Availability and the appropriate handling plan must be assessed for that specific bike.
Related help
- Towing and transport services
- Planning long-distance vehicle transport: a pickup-to-delivery checklist
- Flatbed towing: when to ask for it and what to tell the driver
Talk through your next step
Call NADA Towing to discuss your vehicle, location and the help you need. Confirm availability, timing and pricing on the call.